instecho Fitness Tracker, Custom Activity Tracker Heart Rate Monitor, Multiple Sport Modes Smart Watch Men, Women Children Waterproof Bluetooth Pedometer

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Manufacturer Description

Frequently Asked Questions: How to synchronize/pair the tracker to my phone?

Answer: The following are the requirements for synchronization/pairing. make sure:

1. Download the correct application FlagFit2.0 from the App Store (iOS) or Google Play Store (Android) (heart rate is very suitable)

2. The software on the mobile device has been updated. To check, tap Settings> General> Software Update (iOS) or Settings> About Mobile or About Device> Android Version

3. The Bluetooth setting on the mobile device is turned on. To check, tap Settings> Bluetooth (iOS) or Settings> Connections> Bluetooth

Note: Tracker will only work on Android 4.4 or IOS 8.0 and above Bluetooth 4.0

4. Your mobile device is not managing other Bluetooth connections. Known iOS, Android, and Bluetooth limitations cause some interruptions. Please contact your mobile device support team

5. If you use more than one Bluetooth phone or tablet, make sure the other is not nearby (or disable Bluetooth) while syncing

6. Finally, make sure your tracker's battery is not low

Note: For some phones, you must turn on location services

Troubleshooting

If your tracker still can't sync, try the following steps:

Remove and download the app again (heart rate is perfect)

Go to phone settings/Bluetooth, then turn off Bluetooth and turn it back on

Open the FlagFit2.0 application and synchronize while keeping the tracker screen on to detect its signal

If your tracker is not synced, restart your phone

Open the FlagFit2.0 application and synchronize while keeping the tracker screen on to detect its signal

If your tracker does not sync, try using other mobile devices to determine if the original device is the culprit